Overview:
Amazon is hiring for a Vendor Associate role. Candidates with a Bachelor’s Degree from a reputed institute are eligible for these roles. More information and requirements is given below.
| Company Name | Amazon |
| Job Role | Vendor Associate |
| Location | Work From Home |
| Batch | Any Batch |
| Salary (as per Ambitionbox or Glassdoor) | 4* LPA |
| Qualification | Any Graduation (other than BE, BTech and MBA Freshers) |
| Experience | Freshers/Experienced |
Key Responsibilities:
- Demonstrate effective, articulate, and professional written and oral communication skills in the English language.
- Manage both inbound and outbound calls and provide email support in English.
- Candidates must reside in or be willing to relocate to Chennai and work remotely within the city limits.
- Ensure access to fixed-line internet (high-speed broadband) and backup power to support the duration of assigned shifts.
- Deliver prompt and efficient service to Amazon Selling Partners, including appropriate escalation of issues, while maintaining a positive and professional demeanor.
- Exhibit excellent time-management skills and the ability to work independently, adhering to departmental resources, policies, and procedures.
- Foster a positive team environment and offer proactive assistance to team members during challenging interactions.
- Uphold acceptable performance metrics, including quality, productivity, first-contact resolution, and attendance.
- Utilize logical reasoning and data interpretation skills to actively seek solutions and identify trends, forwarding improvement suggestions to the appropriate channels.
- Collaborate with other departments, such as Customer Service, Merchant Investigations, or Payments teams, as necessary, to resolve Selling Partners’ issues and inquiries.
Eligibiilty Criteria:
- Proficiency in technical aspects related to computers and the internet is essential.
- Act as a dedicated advocate for Selling Partners, leading initiatives to enhance processes and tools.
- Exhibit enthusiasm and strong self-motivation in carrying out responsibilities.
- Possess strong prioritization and time management abilities, coupled with a high degree of flexibility.
- Embrace and adapt to ongoing changes with flexibility and a positive attitude.
- Display a suitable sense of urgency in responding to contacts despite varying workloads.
- Communicate effectively, maintaining composure and professionalism at all times.
- Maintain an exemplary performance record, particularly in terms of quality and productivity.
Preferred Skills:
- Desired skill sets include proficiency in Microsoft Office applications, particularly Excel, and familiarity with internet browsers such as Internet Explorer or Mozilla Firefox.
- Previous experience in a customer service setting is advantageous, with a willingness to diversify skills into new domains.
- Possess business acumen in e-commerce and retail sectors.
About the Company:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
How To Apply:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Apply Links:
Apply Link for Vendor Associate – Click Here